We have provided you with a list of resources for questions you may have regarding any of the benefit plans offered.

Plan Contacts Carrier Phone/Address Web Site
Chevron Phillips Benefits Service Center   1-800-446-1422,
option "1"
Medical Plan Aetna Domestic 1-800-269-5314
Prescription Drug Plan Aetna 1-800-269-5314
Teladoc Aetna 1-855-835-2362
Informed Health Line
(24-Hour Nurse Line)
Aetna 1-800-556-1555
Employee Assistance Plan Aetna Domestic 1-866-841-9377
(Username: CPC, Password: member)
Dental Plan Aetna Domestic 1-800-269-5314
Aetna International
  • Medical Plan
  • Dental Plan
  • Flexible Spending Accounts
  • Employee Assistance Plan
  • Behavioral Health
Aetna International Toll-Free: 1-800-231-7729

Direct: 1-813-775-0190
  • COBRA and retiree billing
  • Flexible Spending Accounts
  • Retiree Reimbursement Account
PayFlex Flexible Spending Accounts/RRA:

COBRA/Retiree Billing:

Send COBRA and retiree direct bill payments to:

PayFlex Systems USA, Inc.
P.O. Box 953374
St. Louis, MO 63195-3374
Income Protection Plans
  • Basic Life Insurance
  • Supplemental Life Insurance
  • Basic AD&PL Insurance
  • Supplemental AD&PL and Personal Loss Insurance
  • Business Travel Accident Insurance
  • Long-Term Disability
(Contact the Chevron Phillips Chemical Benefits Service Center with questions)
1-800-446-1422, option "1"
Chevron Phillips Pension and Savings Service Center
  • 401(k)
  • Retirement
Fidelity 1-866-771-5225
Health Savings Account Fidelity 1-866-771-5225
Behavioral Health Aetna 1-800-424-4047
Aetna Vision Discounts Aetna 1-800-793-8616
Active Health   1-877-489-9398
Financial Engines   1-800-601-5957
Critical Illness Plan MetLife 1-800-438-6388  
Vision PLUS Plan VSP 1-800-877-7195
Group Legal Plan Hyatt Legal 1-800-821-6400
Group Home & Auto Insurance Liberty Mutual 1-800-837-5254