Contacts

We have provided you with a list of resources for questions you may have regarding any of the benefit plans offered.


Health and Wellness Contacts
Vendor Plan/Benefit Phone/Address Web Site
  Chevron Phillips Benefits Service Center 1-800-446-1422,
option "1"
www.myplansconnect.com/cpchembenefits
Active Health Wellness Program 1-877-489-9398 www.MyActiveHealth.com/cpchem
Aetna (Domestic) Dental Plan 1-800-269-5314 www.aetna.com
Aetna International Expat Plans:
  • Medical Plan
  • Dental Plan
  • Employee Assistance Plan
  • Behavioral Health
Toll-Free: 1-800-231-7729

Direct: 1-813-775-0190
www.aetnainternational.com
Aetna International Teladoc 1-855-835-2362 www.teladoc.com/aetna

www.teladoc.com/mobile
BlueCross BlueShield Medical Plan 1-800-240-6430 www.bcbstx.com
BlueCross BlueShield MDLIVE 1-888-680-8646 www.mdlive.com/bcbstx
BlueCross BlueShield 24/7 Nurseline 1-800-581-0368 www.bcbstx.com
BlueCross BlueShield Behavioral Health 1-800-528-7264 www.bcbstx.com
BlueCross BlueShield Fitness Program 1-888-762-2583 www.bcbstx.com
CVS Caremark Prescription Drug Plan Customer Service: 1-855-305-3028

Specialty Pharmacy: 1-800-237-2767

Prior Authorization Dept: 1-800-294-5979

PrudentRx: 1-800-578-4403
www.caremark.com

Specialty Pharmacy: www.cvsspecialty.com
Fidelity Health Savings Account 1-866-771-5225 www.netbenefits.com
HealthAdvocate Healthcare Concierge Service 1-866-799-2731 www.healthadvocate.com/members
Magellan Healthcare Employee Assistance Program 1-800-424-4519 www.MagellanAscend.com
MetLife Critical Illness Plan 1-800-438-6388  
MetLife Income Protection Plans
  • Basic Life Insurance
  • Supplemental Life Insurance
  • Basic AD&PL Insurance
  • Supplemental AD&PL and Personal Loss Insurance
  • Business Travel Accident Insurance
  • Long-Term Disability
1-800-446-1422, option "1" www.myplansconnect.com/cpchembenefits
PayFlex
  • Flexible Spending Accounts
  • Fitness Reimbursement Accounts
  • Retiree Reimbursement Account
  • COBRA
  • COBRA and retiree billing
Flexible Spending Accounts/Fitness Reimbursement Accounts/RRA:
1-888-678-8242

COBRA/Retiree Billing:
1-888-678-7835

Send COBRA and retiree direct bill payments to:

PayFlex Systems USA, Inc.
P.O. Box 953374
St. Louis, MO 63195-3374
www.PayFlex.com
Quest Diagnostics Biometric Screening 1-855-623-9355 My.QuestForHealth.com
VSP Vision PLUS Plan 1-800-877-7195 www.vsp.com
Retirement and Financial Planning Contacts
Vendor Plan/Benefit Phone/Address Web Site
Edelman Financial Engines 401(k) Investment Advice 1-800-601-5957 www.financialengines.com/forcpchem
Fidelity Chevron Phillips Pension and Savings Service Center
  • 401(k)
  • Retirement
1-866-771-5225 www.netbenefits.com
PwC CPChem Financial Planning Center 1-844-922-1021 cpchem.investcloud.com
Other Benefits Contacts
Vendor Plan/Benefit Phone/Address Web Site
Liberty Mutual Group Home & Auto Insurance 1-800-837-5254 www.libertymutual.com/cpchem
MetLife Legal Group Legal Plan 1-800-821-6400 info.legalplans.com