Page 8 - CPC-Preventive-Care-Guide-2013
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A E T N A’ S E M P L OY E E A S S I S TA N C E
P R OG R A M ( E A P )
The Aetna EAP — which is provided at no cost
to Chevron Phillips Chemical employees — offers
confidential counseling and support services designed
to help you resolve issues and problems. You and your
dependents are entitled to receive up to six counseling
sessions per person per incident. Aetna EAP counselors
can provide assistance with a wide range of things that
may be causing problems in your work or home life,
including:
•
Mental Health and Well-Being
•
Personal and Professional Relationships
•
Substance Abuse
•
Family Life
•
Daily Stress
•
And Many Other Issues
Aetna EAP counselors are available by phone 24 hours
a day, 365 days a year. They can provide you with
resources and referrals and can arrange face-to-face
counseling with a provider in your area. In a crisis
situation, they will help you access emergency care
immediately.
If you require emergency inpatient services, extended
counseling sessions (beyond the first six sessions
covered by the EAP) or other services, the Aetna EAP
can coordinate that care, which will be covered through
the medical plan, based on plan provisions. If you’re
not covered by the Behavioral Health Plan — meaning
you’re not enrolled in one of the Chevron Phillips Chemical
medical plans — the Aetna EAP can refer you to
community-based resources. You will be financially
responsible for any follow-up care.
Phone Support
Call 1-866-841-9377 to talk to an Aetna EAP counselor
at any time. You may also reach the Aetna EAP by
calling the Chevron Phillips Chemical Employee Service
Center at 1-800-446-1422 and pressing option “8”.
Online Support
Go online to discover even more services designed to
improve your emotional well-being and productivity.
provides online access to
information, benefits, educational
materials and more.
1.
Select Program “Aetna EAP.”
2.
Type ”MYCPCEAP” for your
Company ID code.
3.
Click “Go” to log in.
For More Information
