Here’s a list of important phone numbers and Web sites to help you with any issues that may arise during your international assignment.
| For... |
Contact... |
| Medical and Dental Issues |
- AI Member Service Center toll-free at 1-800-231-7729 (if dialing internationally use that country’s AT&T access code) or collect at 1-813-775-0190 (collect calls accepted)
- If the issue isn’t resolved, contact the CPChem Benefits Service Center at 1-833-964-3575
- digital.alight.com/cpchem
|
| Other Health/Welfare Issues and Updating Dependent Data |
|
| 401(k) and Retirement Issues |
|
| International Employee Assistance Program (IEAP) |
- Aetna International Benefits® IEAP at 1-800-231-7729 (within the U.S.) — ask to be transferred to IEAP
or 1-813-775-0190 (outside the U.S.)
|
| HR, Payroll and Personal Data Changes |
- CPChem Benefits Service Center at 1-833-964-3575
|
| MetLife Life Insurance/LTD |
- CPChem Benefits Service Center at 1-833-964-3575
|