2017 EXPAT BENEFITS
GUIDE
19
Contact Information
While you’re working abroad, it’s important to
know where to go if you have a question or need
assistance with benefits and human resources
issues. Here’s a contact list of important phone
numbers and websites to help you:
Medical and Dental
•
Important information, forms and other resources
can be found in the
Expats
section of the
Chevron Phillips Chemical benefits website
at
www.mycpchembenefits.com/expats•
Aetna’s International Member Service Center
at 1-800-231-7729 or 1-813-775-0190
(collect calls accepted) or online at
www.aetnainternational.com•
You can also contact the Chevron Phillips
Benefits Service Center at 1-800-446-1422
or 832-813-1422 (option 1) or online at
www.mercerbenefitscentral.com/cpchembenefits(you will need your user name and password)
Other Health/Welfare Issues and
Updating Dependent Data
•
Chevron Phillips Benefits Service Center at
1-800-446-1422 or 832-813-1422 (option 1)
•
Online at
www.mercerbenefitscentral.com/ cpchembenefits(you will need your user name
and password)
401(k) and Retirement
•
Chevron Phillips Pension and Savings Service
Center at 1-866-771-5225 or 832-813-1422
(option 2)
•
Online through Fidelity NetBenefits™ at
www.netbenefits.comInternational Employee Assistance
Program (IEAP)
•
Call the member services number located on the
back of your member ID card
•
Log on to the secure Aetna International member
website at
www.aetnainternational.comHR, Payroll and Personal Data Changes
•
Chevron Phillips Employee Service Center at
1-800-446-1422 or 832-813-1422 (option 3)
MetLife Life Insurance and LTD
•
Chevron Phillips Benefits Service Center at
1-800-446-1422 or 832-813-1422 (option 1)
Flexible Spending Accounts
•
PayFlex at 1-888-678-8242
•
Online at
www.payflex.comCritical Illness Plan
•
MetLife at 1-800-438-6388
Vision PLUS Plan
•
VSP at 1-800-877-7195
•
Online at
www.vsp.comGroup Legal Plan
•
Hyatt Legal at 1-800-821-6400
•
Online at
info.legalplans.comGroup Home & Auto Insurance
•
Liberty Mutual at 1-800-837-5254
•
Online at
www.libertymutual.com/cpchemScreen shot